About the role
A small retail company in Mississauga is hiring for this role. You will be the primary contact for a portfolio of customer and partner accounts, keeping those relationships running smoothly and looking for ways to grow them. The role also supports process improvements that make the customer experience better.
What you'll do
- Manage a portfolio of customer and partner accounts as the main point of contact
- Respond to inquiries and resolve issues as they come up
- Coordinate orders and returns for your accounts
- Monitor account performance and prepare account reports
- Identify sales growth opportunities and keep CRM records up to date
- Work with internal teams and support process improvements
What you bring
- Experience managing business accounts or partner relationships
- Clear communication when handling inquiries and resolving issues
- Comfort coordinating orders and returns
- Discipline in maintaining CRM records and preparing account reports
- An eye for sales growth opportunities within existing accounts
Details
- Location: Mississauga, Ontario
- Type: Full-time
Apply below and a Traverse recruiter will be in touch.